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Chatmag is showcasing the various programs offering live one on one chat for customer service applications, or use on a personal or non-commercial web site. Also see our Moderator Services Section.Live Help/Chat Programs
News Articles Related to Online Customer ServiceAEwebworks. Turnkey dating site software with a good selection of templates to customize the look and feel of the site to your own requirements.
AnswerChat is your Website Visitor Tracking/Chat and online CRM Live Customer Support solution.With AnswerChat you can track and chat with the visitors to your website. See who is on your site and see what search engine and search term they used to find your site.
Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution. No plug-ins or add-on software are required for visitors to your site. All they need is a java enabled browser.
Now even small and mid-sized companies can have the power usually reserved for the big companies. AnswerChat is the Live Customer Support Solution. Try the fully functional FREE 30 day trial version today.
Boldchat is a FREE live chat service for web sites to do live help and live support chats with visitors.
Campfire is a web-based group chat tool that lets you set up password-protected chat rooms in just seconds. Invite a client, colleague, or vendor to chat, collaborate, and make decisions. Set up a room on your intranet for internal communications.
"Web-based customer service software for live support chat and visitor tracking, with an easy to install and use interface. Some of our features include proactive Chat, real-time site monitoring, pushing pictures during the chat and much more."
DIGI-CHAT-GROOPZ
Digi-chat is one of several great products offered by Digi-Net.From the Digi-Chat site: "For product promotion, distance learning, corporate meetings, guest celebrities or feature-rich recreational chat , award-winning DigiChat offers an easy, powerful way to bring interaction to your site."
Everywherechat.com Adding a chat applet to your website is very easy! We have built a code generator that will do all the hard work for you - simply enter the name of the room you wish to make and the options you wish to add to it, click the 'Generate Chatroom Code' button, and you're done! The code will be both emailed to you and presented for you on the next page, ready to be copied and pasted onto a page on your website.
We provide high-end branded chat solutions for Entertainment Portals, Dating and Matchmaking, Services, Celebrity Events, and other interactive applications.
Advanced Chat with Inline Gaming. A totally new chat concept adds value to your most important asset (the Chat-room). Our chat and chat gaming suite give your site a competitive edge in keeping and retaining members, plus with our special in-line chat-adsTM service you'll finally be able to monitize your chat service.
Video Chat. Peer-to-peer webchat client. Ideal for dating and matchmaking services.
InstantService. Online shoppers prefer an online means of resolving their questions. Because dozens of companies are competing to offer the same products, your business cannot afford to lose potential customers due to poor service. InstantService's integrated chat, email management and FAQ solution allows site visitors to quickly and conveniently receive the answers they need to complete their purchases.
InstantService offers an integrated suite of chat, email management and FAQ services, combined with industrial-strength administrative and reporting tools for your success.
Live Advisor™ Online Web Chat Support / Live Assistance
Real-Time Online chat support. Let your customer reach out and speak with you or your representatives when they have questions.Live chat features list:
One to one Live Chat
Chat History
Pull, Leave & Transfer Visitors between operators
Live Spelling and Auto Correction
Geo Locator
Live Engage New!!!
Commands system
Real Time Monitoring
Built in Browser (easy integration with your website)
Hide to Tray
Push Page, Push Image
Follow Me
Canned Answers (Preset Text and HTML)
Audio Alerts
No plug-ins or Java VM required
Screensaver Detection
Clocks
Works Everywhere
"Livehelper is a customer service tool for your website that enables web site visitors to instantaneously communicate with your personnel.
Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.
The Livehelper solution is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly."
LIVE PERSON
(Formerly HumanClick)Liveperson is a instant messaging program designed for every size business site, as well as personal web sites. For real-time interactity, choose LivePerson.
-From the Live Person Site-
LivePerson is a provider of online sales and customer service solutions. Over 3,000 Web sites currently use our solutions to answer customer questions, satisfy customers, build relationships and deliver results.
LivePerson Exchange enables your operators to interact online with their customers at critical moments during their visit. LivePerson offers Web sites a timely and cost-effective means of providing customers with a number of options to communicate with them online. Combining the interactive nature of the Internet with the dependability of traditional customer service, LivePerson can help you build strong, long-lasting relationships, convert browsers into buyers and turn one-time visitors into loyal customers.
CREATE AN AGENT DIRECTORY
Available free of charge for LivePerson Pro. With the Agent Directory, your visitors and employees can directly access a specific agent.Live Chat call center for websites helpdesk providing 24x7 live chat support and email management using applications such as liveperson web based call center.
Outlook Messenger - Instant LAN Messaging Software.
Outlook Messenger is an award winning instant messaging software for communication within LAN and
Subnet. This feature rich program includes Text Chat, Group Chat, Voice Chat, File Transfer, Offline
Messaging, Remote Desktop Sharing, MS Outlook Plug-in, Reminder, Alert Notes and Admin Tool.Outlook Messenger does not need any internet connection. It works across Ethernet network using TCP/IP protocol. This application can be installed by any one without the help of network administrator - Just install this program on all the computers on the network and the Outlook Messenger is ready to use. This software needs no IP Configuration because, it is built with peer-to-peer Server-Less technology.
Outlook LAN Messenger is the most advanced and best featured instant messaging software in the market
today.
If you have access to an IRC network and wish to add a Java chat to an existing web site, PJirc is the best Java IRC client available.
Softros messenger is an easy LAN messaging software for effective intraoffice communication. It does not require a server and is very easy to install and use. Softros Messenger correctly identifies and works under Windows NT/2000/XP limited user accounts (without administrative privileges). Softros LAN Messenger comes with a variety of handy features, like message notification alarms, personal or group messaging, Window XP theme support, and intuitive interface. Our LAN messaging utility offers strong encryption options for all incoming and outgoing messages, guaranteeing no unauthorized person ever reads personal correspondence.
StaffOnline offers you the possibility to interact with Web surfers online. With StaffOnline , agents that are online are reachable in audio video and chat with a
simple click. They will be able to offer much more interactive and assertive services, making your business more accessible and your website more human.
VueChat Enterprise is a solution for Internet/WWW based Customer Service with live video, VoIP and CRM functions. It allows
customers and website visitors to directly contact company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by
placing telephone calls over the Internet.
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